Our Why
We believe a vacation rental is more than a place to sleep — it’s the foundation of a guest’s entire experience. When a home is truly guest-ready, reviews improve, repeat bookings increase, and the property performs the way it should.
When we launched our own short-term rental in 2020, we couldn’t find a cleaning service that met the standards we expected as hosts. So we built one.
Today, we support over 65 owners and complete thousands of turnovers each year with one goal: to protect your asset, your reviews, and your peace of mind.
Vetted & Insured
Our experienced cleaners are background checked, insured, and ready to make your home sparkle.
Consistent Cleaners
You’ll get the same cleaner every time, so you get to know who’s cleaning your home.
Satisfaction Guaranteed
If you aren't satisfied, we'll give you a refund or re-clean. Simply sit back, relax, and enjoy your clean home.
Built for Short-Term Rentals
Charlotte Cleaning is purpose-built for vacation rentals. Our systems, staffing model, and workflows are designed to handle high-volume turnovers, back-to-back bookings, and seasonal demand — without sacrificing consistency.
We don’t rely on ad-hoc cleans or text-message scheduling. Every home operates within a structured system designed to perform reliably at scale.
Serving communities
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Frequently Asked Questions
Find answers to the most common questions about our home services.
No, if you can't be home for the scheduled clean then you can just provide access instructions to the cleaner. This can be a hidden key location or a key pad code for example.
You will be charged shortly after the job is completed and you are 100% satisfied with the work.
Yes, cleaners bring all of their own equipment. All you have to do is provide access!
